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Learn About “Tidio” And Using AI Customer Service For Your Business! Fundamentals Explained

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AI can even evaluate a customer interaction and fully grasp the customer’s sentiment and intent. This allows the bot to detect optimistic, unfavorable, and neutral language so it could route tickets to an agent correctly if a handoff is critical and reduce escalations as a consequence of sentiment detection. AI https://americanjainidentity.domains.uflib.ufl.edu/education/blog/learn-about-tidio-and-using-ai-customer-service-for-your-business

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